Motion Picture Solutions

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London - West

FTC - 12 Months

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Mastering Manager - FTC

The Mastering Manager role is a hands-on position from a day-to-day work perspective while also managing a growing team responsible for encoding various Studio and Independent Distributor content to the highest industry standards.

This role will be a fixed term contract of 12 months. 

Main Duties & Responsibilities 


Technical Operations:

  • Manage, lead, develop and work as part of a team of Encoders to deliver the highest standards of theatrical and downstream output for our clients
  • Regularly evaluate workflows, processes and operations to improve standards of work, quality of delivery and cross-department collaboration
  • Oversee the successful completion of non-standard and complex projects providing support and input where necessary. This can range from working on daily task orders to helping the business with tactical decisions and planning
  • Able to create and train others in various Digital Cinema Packages (DCPs): Subtitled, Dubbed, 5.1, 7.1, Atmos, etc. Both SMPTE and Interop
  • Having an in-depth knowledge of IMF workflows and specifications
  • Able to both create and train others on subtitles and dubbing reference files and edits for censorship purposes
  • To both create and train others on the creation of downstream deliverables and perform simple audio edits and conforms
  • Lead technical validation and troubleshooting, providing coaching and feedback where necessary.
  • Perform spot checks and short form QCs.

People Management:

  • Successfully manage a team responsible for delivering final versions of theatrical release content in a number of different formats
  • Conduct regular 1:1’s, quarterly feedback sessions and yearly performance reviews for Direct Reports
  • Establish goals and key results for the team that deliver programmatic and departmental impact
  • Leading and coaching the Content Services Team, focusing on developing team members’ soft and hard skills to elevate performance through active and actionable feedback
  • Foster a culture of openness, feedback and communication at all levels by both providing and seeking regular feedback from colleagues, peers and employees
  • Identify current and future training and growth opportunities for Direct Reports and engage direct reports in proactive and long-term career pathing discussions for all individuals within the Content Services Team
  • Encourage collaboration within the team, department and company through communication, feedback, strategic planning and problem solving.

Planning & Communication:

  • Able to understand internal workflows to manage projects and project pipeline effectively
  • Act as the primary contact for Account Managers and other departments with encoding enquiries
  • Foster inter-departmental collaboration, planning and problem solving through open dialogue and feedback
  • Working closely with the Senior Content Services Operators and Services Operators to ensure that projects are delivered on time.
  • Representing the department in internal meetings and maintaining the team Rota.

Qualifications/desired experience:

  • 5+ Years experience in a high volume DCP / Downstream deliverable creation environment
  • 3+ Years experience with people and resource management 
  • Educated to degree level or equivalent.


Skills & knowledge:

  • In-depth knowledge of theatrical and downstream encoding, best practice and standards
  • In-depth knowledge of video and audio codecs and their appropriate uses
  • An interest in Digital Cinema, Film and its surrounding technologies
  • Ability to explain complex technical terminology in an easy-to-understand way
  • Familiarity of command line tools and basic scripting
  • In-depth knowledge of frame rate and colour space conversions

Competencies & behaviours


Brand Ambassador: With Human Properly

Communication: Ability to communicate clearly and effectively, both verbally and in writing, ensuring that messages are accurately conveyed and understood.

Customer Focus: Strong commitment to delivering excellent customer service, with an eye for detail.

Professionalism: Maintains a professional demeanour, representing the company positively through appearance, behaviour, and communication.

Organisation and Multitasking: Skilled at managing multiple tasks simultaneously while maintaining a high level of organisation and attention to detail.

Time Management: Efficiently prioritises tasks and manages time to ensure all responsibilities are completed promptly and accurately.

Adaptability: Flexibility to adapt to changing circumstances, priorities, and demands, remaining calm and effective under pressure.

Problem-Solving: Ability to identify issues and develop practical solutions to resolve them promptly.

Interpersonal Skills: Ability to build positive relationships with visitors, colleagues, and management, fostering a cooperative and supportive work environment, demonstrating strong listening skills.

Confidentiality and Discretion: Handles sensitive information with the utmost discretion and confidentiality, maintaining trust and integrity.

Technical Proficiency: Competence in using office technology, including telephones, computers, and software such as Microsoft Office, to perform daily tasks efficiently.

Attention to Detail: Ensures accuracy in all tasks, from data entry to visitor management, avoiding errors and maintaining high standards.

Cultural Awareness and Sensitivity: Demonstrates an understanding of and respect for diverse cultural backgrounds, ensuring all interactions are inclusive and considerate.


Benefits

  • 25 days' Annual Leave -
  • Medicash Health Cash Plan
  • Gym Discount 
  • Cinema ticket discounts
  • Cycle to Work Scheme
  • Dexter's 'No Deposit' Option
  • Interest Free Deposit Loan
  • Company Sick Pay Scheme
  • Season Ticket Loan
  • Summer & Christmas Parties
  • Pension Plan
  • Work From Home
  • Employee Assistance Programme - Counselling.

Next Step:
Please click the ‘apply’ button to send your CV and a cover letter via grapevinejobs.