About the role and the team
At A+E Networks
EMEA, the UK team manages a media operations environment that supports our content
supply chain and creative post-production for EMEA. The Technology and
Operations team in London care for our content throughout the value chain using
a blend of third party and our own technology, systems, services, and
infrastructure. Our in-house technology is managed by the engineers within the
Media Technology team.
In this role you will promote, design and support technology-led
transformative change; lead, mentor and motivate the team to achieve project
goals; and foster a collaborative and productive work environment. You will collaborate
with external vendors to ensure the seamless integration of third-party
solutions, negotiate contracts, and manage ongoing relationships to ensure
alignment with project goals and company standards.
We are seeking
someone who has experience designing technical solutions, who can work to their
own initiative, and is experienced in writing detailed support documentation.
Hands-on cloud implementation skills combined with a knowledge of Python is
essential for the successful candidate, as well as experience with root cause
analysis and managing improvement plans.
The Technology and
Operations team consists of Media Operations, Broadcast Operations, Post-production,
Technology and Projects. The facility operates 5 days a week with extended
office hours, but on occasions there is a need to complete implementations and
updates on weekends.
About Us
At A+E Networks EMEA, we share stories that matter, inspiring and
exciting our audiences with hit US franchises (The Curse of Oak Island, Pawn
Stars), must-see docudramas (Royal Kill List and Colosseum), and original
commissions (Sex: A Bonkers History with Amanda Holden, Royal Autopsy, Cops
Gone Bad with Will Mellor). Over the past few years we’ve championed our own
original programming and relished in the successes of recent series’ such as
The Unbelievable with Dan Aykroyd, Great Escapes with Morgan Freeman, The
Prison Confessions of Gypsy Rose Blanchard and Royal Mob.
We welcome talented candidates with infectious enthusiasm who love what
they do, and are ready to learn, develop and thrive. Here you’ll find a
community of innovative, creative and inspiring people who aren’t afraid to
embrace responsibility and try new things collaboratively, as a team.
We are a certified Great Place to Work® with a can-do, motivated culture
that believes in working to live, not just living to work. Every employee has a
voice and is encouraged to be themselves and be ambitious. With offices in
Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly
international organisation that celebrates difference and diversity.
As an inclusive employer, we value the diversity of
our teams and want our workforce to reflect our wider society. We encourage and
welcome applications from people from under-represented backgrounds and are
keen to make sure we are inclusive and accessible to all. Please do let us know
if you require any adjustments or assistance for meetings and communications
with you when you apply for a role with us.
Key responsibilities:
- Creating
and extending applications written in Python
- Collaborating
in software development processes using Git
- Deploying
cloud monitoring, log aggregation and alerting tools
- Writing
functional specifications and design documents
- Writing
repeatable tests and performing technical testing
- Writing
technical documentation
- Identifying
areas for improvement and implementing service improvement plans
- Defining
cloud resources in code by writing AWS Cloud Formation templates
- The
lead for SDVI Rally and supporting post-production systems
- Root
Cause analysis
- Vendor
Management
- Team
prioritization of projects and tickets
- End
User Support - Ensure that support tickets are logged & resolved promptly
to meet SLAs.
To
be successful in this role you will:
- Have
a pro-active attitude to information sharing consistent guidance and adherence
to standards
- Work
on your own initiative for assigned implementation activities
- Manage
competing priority tasks to deadlines
- Prioritise
and manage expectations to feedback effectively on queries/issues and deliver
on business objectives
- A
keen and proactive approach to continuous improvement; not only to question the
way things are done and use expertise to identify and explore issues but also
to come up with ideas to resolve them
- Demonstrate
a calm approach and be personable.
Essential
Skills / Knowledge:
- AWS
Certified Cloud Practitioner
- Experience
working with SDVI Rally or content supply chains
- Ability
to lead, motivate and mentor team members
- Proven
understanding of broadcast IT systems, architecture, and software
- Proven
knowledge of cloud computing and data-driven workflows
- Writing
technical documentation to the level of detail required within 'as built' and
handover documentation
- Adhering
to and transforming an architectural design into an implemented cloud system
- Applying
AWS cloud security principles and permissions best practises
- Excellent
knowledge of post- production, digital and broadcast workflows
- Proven
excellent communication skills with open approach to imparting information in
an understandable manner to people of all levels across the business
- Knowledge
of video formats and transcoding
- Project
management.
Desirable
Skills / Knowledge:
- ITIL/PRINCE2/AGILE
- AWS
Certified Solution Architect (Associate)
- SDVI
Rally or Similar Supply Chain experience
- Adobe
Premiere
- Signiant
file delivery or similar toolsets
- Asset
Management systems
- Data
management
- NAS
storage
- LTO
archives and library management tools
- Good
understanding of aspects of IT service management
- AQC
profiles
- ITIL.
If
you do not meet the desirable criteria but do meet the essential criteria,
please apply for the role. The desirable skills / experience will help your
application to stand out in addition to the essential skills / experience
listed, but are not essential for application.